Privacy Policy
Privacy Policy
1. Data controller
3TEK Europe, SAS, 95 Avenue Président Wilson, 93100 Montreuil, France — contact@3tek-europe.com.
2. Data collected
- Customer account: first/last name, email, address, phone.
- Orders & billing: order history, payment method (full card number never stored, handled by our payment provider), shipping address.
- Browsing: IP address, browser type, pages viewed, cookies (see Cookies page).
3. Purposes & legal bases
| Purpose | Legal basis | Retention |
|---|---|---|
| Order management | Contract performance | 10 years (accounting obligation) |
| Customer account | Contract performance | 3 years after last activity |
| Newsletter | Consent | Until consent is withdrawn |
| Analytics & cookies | Consent | Max 13 months |
| Fraud prevention | Legitimate interest | 5 years |
4. Recipients
Your data is accessible to 3TEK Europe and our processors: Shopify (hosting), Stripe / PayPal (payment), carriers (Colissimo, Chronopost, DPD, UPS), Google Analytics (anonymized analytics).
5. Transfers outside the EU
Some processors (Shopify, Google) may transfer data to the United States. These transfers rely on the European Commission's Standard Contractual Clauses and the Data Privacy Framework.
6. Your rights
Under the GDPR, you have rights of access, rectification, erasure, restriction, portability and objection. To exercise them: contact@3tek-europe.com. You may also lodge a complaint with the French data protection authority CNIL.
7. Security
We implement technical and organizational measures (TLS encryption, access control, logging) to protect your data.